About Us
We specialise in epoxy flooring solutions that are built to last and made to impress.
Since 2011, we’ve worked across homes, commercial premises and industrial sites throughout Brisbane, Gold Coast, Sunshine Coast and Northern NSW delivering high-performance, slip-resistant floors that look great and stand the test of time.
The Tough Floors story: Meet Euan
Tough Floors was founded by Euan Bennett, a trade-qualified flooring specialist who saw a gap in the market for high-quality floors that didn’t just look good on day one—but stayed that way.
Like many small business owners, Euan started by doing it all—installations, quotes, admin, safety, compliance and ordering. Every mistake became a lesson. And every win became part of the process that drives us today.
With a background in systems thinking, team development and performance coaching, Euan knew that quality outcomes depend on more than just the tools or materials. It’s about people. That belief is at the core of our franchise network.
‘We work with people, the craft is coachable but the people skills are inherent. I ensure all Franchisees are aware that this is a professional environment with developed skills. Our training & support also includes Administration, an area blue collar workers & trades just don’t like. Coupled with our training schedule & internal app built in 2022, we are positioned for growth Australia wide…’
Outside of work, Euan enjoys fitness (cycling, canoeing, boxing & gym), local community involvement, people development & his dogs.
‘In creating a future, we all have to ask what we are doing this for…what’s your purpose? I’m building networks & businesses to give back, create opportunities for people, and equality of basic needs for animals.’
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What we stand for
What truly sets us apart is the care we put into every interaction. We’re about doing the job properly, treating people right, and leaving every space (and relationship) better than we found it.
What drives us
- Do it right - We don’t take shortcuts. A job done properly lasts longer, looks better, and saves everyone time, extra costs and stress down the track.
- Deliver outstanding service - Being technically great is one thing but it’s how we treat people that sets us apart. Great service is remembered. So is bad service. We choose to be remembered for the right reason.
- Be clear and honest - No sales fluff. No jargon. Just straight-up advice, fair pricing, and realistic expectations from the get-go.
- Show up for people - Whether it’s our customers or our franchisees, we invest in people. We take pride in being approachable, supportive, and easy to work with.
- Never be complacent - We’re always fine-tuning how we work - including upgrading products, improving systems, and backing our team with ongoing training.
What that looks like for you
- We respond to quote requests within 24 hours.
- We follow strict safety protocols to protect our team and yours.
- We keep you informed every step of the way.
- We provide clear care instructions so your floor stays looking sharp.
- And we give our best in every job, every time.