Customer feedback

The best part of a job is the look on our clients faces when they see their new floor, and the feedback they provide.

“..your guys did a great job – looks a hell of a lot better than if I’d done it with a kit from B….ings….thanks for such a great service – a real pleasure”

Guy Meyer

Chelmer

“Our committee met this morning and were most impressed with the transformation of the walkways. A number of owners commented on how polite and helpful your staff were during the work. We should have done it years ago”

Anthony Quintner

St Lucia

“We just wanted to say a massive thank you, we absolutely love the new floor. We know it wasn’t the easiest job but we are so appreciative of everything you have done for us to get us an amazing design and new floor. We will highly recommend you and hope to have you on board for further jobs in the future”

Nadine & Josh

Carindale

“Victaulic engaged Tough Floors to provide a safe non slip epoxy decorative floor in our product demonstration area. The level of service and quality of the floor installed was second to none. Euan made the entire process very easy, provided lots of sample images of different flooring options, and also gave experienced suggestions on what would look best. The ultimate outcome looks great, and has really lifted the visual experience of the entire room!”

Victaulic

Eagle Farm

"Garage floor looks good. Your men did a great job. It looks so good I don’t want to put anything back…"

Trish Breitkreuz, The Gap

"…Corey and Val did a wonderful job, very professional and extremely nice guys…"

Haydn Ashley, Surfers Waters

"Corey and Lincoln were great. Corey was very personable and gave careful attention to detail. The floor looks great…"

Kellie Anderson, Wynnum

"Thanks so much for doing a fantastic job with the floor. It looks great….would be more than happy to leave a review…as well as personally recommending you to anyone who asks"

Donna Kelly, Wynnum

Suzanne Campbell
Suzanne Campbell
05:50 06 Jul 20
Completely thrilled with the service, quality and workmanship provided by this company. Attention to detail, punctual, reliable and most importantly, our garage now looks fantastic! Thanks Tough Floors. I would certainly... recommend you to anyone wanting a magical makeover!read more
Toni Kisely
Toni Kisely
04:12 18 Jun 20
Tough Floors did a great job. Euan and Daniel were professional and easy to deal with. They were on time, and helpful. My garage and driveway look phenomenal. Could be happier.
TT Brown
TT Brown
09:53 09 May 20
I called two companies to get quotes for our garage floor both with excellent reviews. Euan showed up 20 minutes after we got off the phone and I received the quote later that day. The other company never called... back.Euan made a second trip to our house to show my wife the colors and explain the process to her as I had to leave to go back to work. Two days before the start date, Euan asked if he could postpone due to one of his machines going down. Instead of postponing, Euan came on his own to do some of the work himself until his machine was fixed. My wife loves the floor and is very impressed with the job that was done. I have only seen pictures of our garage and it looks amazing.The team from Tough Floors was very professional with great attention to detail. My wife was extremely happy with their clean up job, it was like they were never there.Euan was kind enough to come by to help my wife move some of our belongings back into the garage since I am out of the country. We would highly recommend the team from Tough Floors for your epoxy flooring needs.Thank you for a great job.read more
Sonja Nothling
Sonja Nothling
21:57 06 May 20
Absolutely stoked with the finished product, did a fantastic job with our old, garage floor. Totally recommend Tough Floors. Seriously considering doing the whole house with an epoxy floor!
Kristina Brown
Kristina Brown
01:12 17 Apr 20
Fabulous experience with Euan. If you want great customer service, professionalism and courtesy and a great product, then don't bother calling anyone else but Tough Floors. The men were careful around my property, cleaned... up after themselves and were a pleasure to do business with - one of the best experiences with tradies I've had in recent memory. Highly recommend! And we love our new garage floor!!read more
Michelle Hiller
Michelle Hiller
12:19 13 Mar 20
We used Tough Floors for our garage floor and we are very happy with the result. Sam and Clarence did a fantastic job and were very mindful of protecting the new cupboards that we had just had installed. Euan was a great... communicator with regard to the quote and start date and then with a follow up after the job was completed. The new floor has really transformed the space!read more
Steve Bellotti
Steve Bellotti
10:07 12 Mar 20
I chose Tough Floors purely on their great reviews. Euan came out the next day to check out my garage and give me a quote. I was happy with the price so I never bothered to get another quote. Over a couple of days they had... the floor finished and looking amazing! I’m super happy with the end result and recommend Tough Floors to anyone wanting an awesome garage floor.read more
Nolene Wood
Nolene Wood
23:46 28 Feb 20
We located Tough Floors through their very professional website and received a prompt response and a telephone call. Euan came the following day as arranged and he presented his service professionally, provided excellent... advice, and showed us lots of samples of products his company use. He said the products he uses are all acquired locally and that they are best suited to Brisbane's climate making them durable and solid. I would have to say, Mitchell, Sam and Clarence were real champs in both their professional approach and attention to detail. They cleaned all areas and left the job spotless. We are extremely pleased with the result and quality of the job. More importantly, I loved that they were well presented and respectful in their approach and they kept us informed on the process. We will have no hesitation recommending Tough Floors. Go for it!read more
ian porter
ian porter
05:57 29 Jan 20
I made an inquiry on Facebook on a Sunday, Euan called me back 10 minutes later and he came around on the Tuesday at exactly the time he said. He was obviously very experienced and from online research I already new what the... price should be so I didn't bother getting another quote. Sam and Ben did the work over three days (92 sq mtrs). The result is outstanding and the quality exceptional. Thanks guys a really great experience.read more
Karl Henricksen
Karl Henricksen
02:06 17 Jan 20
I recently bought a unit and the floor in the garage looked bad ! So i choose Tough Floors to coat it ! Wow it looks great now ! a really professional job they have done ! Awesome thanks guys ! Top Job
Down Under Garage
Down Under Garage
12:30 14 Jan 20
If you are considering flaked expoxy flooring, give Euan from Tough Floors a call. Find out where he is working, go check his work and actually talk to the person who owns the business and is on the tools himself. Euan is... very professional and consulted to us on our options and what would best work for our preferences. He was also very flexible on installation and was able to accommodate our changing time frame. When it came to the actual installation, it was performed by his most experience installer Clarence. Clarence was again very professional, turned on time and was able to come even earlier the following day, before I had to leave for work (the process takes 3 1/2 days) to reconfirm our colour selection via actual flake product. I am very inquisitive so having Clarence able to consult, explain and clarify things was great. Overall it was a very good experience and a quality installation. Very highly recommend.read more
Robert Broadbent
Robert Broadbent
07:42 26 Dec 19
We wish we had consulted Tough Floors first when we decided to have an epoxy floor laid in our double garage. We used a local contractor and it turned into a most unpleasant experience, firstly the job was sub standard, and... to make matters worse I injured my arm in a fall due to the slipperiness of the floor. The contractor promised to come back and fix it but never appeared. After a google search I contacted Euan, he promptly came over and inspected the floor advising us to start from scratch and he told us the options to make it safe. The floor was completed in three days with Clarence doing a marvellous job on a far less than perfect concrete slab. If you are thinking of having epoxy laid our advice is just call Euan and save yourself stress and money having to have it done twice.read more
Ian McLennan
Ian McLennan
07:21 21 Dec 19
We have just had an epoxy floor installed in our double garage by Tough Floors. Euan and his team completed the job to our utmost satisfaction. It was a pleasure to deal with this company as they had good lines of... communication and provided us with the information that enabled us to select a product that we feel will be long lasting and suit our needs. The young men who completed our job were polite and considerate and knowledgeable about their work and left the site in a clean and tidy condition. Thank you Tough Floors.read more
Paul Kirkegaard
Paul Kirkegaard
11:55 12 Dec 19
Euan and his tough floors team did a top job at our place in Camp Hill in 2016. Euan provided multiple options for our floor/s and was upfront about costs and what he would recommend. Other companies were rushed and not... interested, whereas when Euan came to quote for us, he spent time explaining options and what best suited our particular floor/slab for a polished finish and sealed garage. We trusted his advice and are so glad we did. The finished product is immaculate and we could not be happier! I highly recommend Euan and his team. They are professional, honest and caring and do a great job!read more
Sharnie Makinson
Sharnie Makinson
06:13 29 Aug 19
I had my double garage floor epoxy coated with flake in August 2019 by Euan's team and I can highly recommend this company from my first point of contact with Euan right through to completion of a fantastic job by Clarence... and his partner. Highly professional company with very competitive pricing and high quality work.read more
B. Guillesser
B. Guillesser
21:46 23 Jul 19
What an amazing modern transformation this floor has made to our living and dining area!! Originally wanting to rip up old tiles and polish the concrete underneath, we were referred to Euan and Tough tiles when informed of... the high potential of tile ghosting on the concrete. Well!! Euan and Tough floors have exceeded the expectations a polished concrete floor could ever provide! Not only was I able to choose a colour palette to match my Hamptons/Industrial style, Euan came back to the house when I had new lights installed just to confirm the colour was in fact still going to work prior to prep the following day. The customer service and the meticulous care and passion the owner of this company has for his work shines through in our floor. I just wish I had another one sooner to have done! 10 Stars!read more
Anita Brown
Anita Brown
00:20 10 Jul 19
Thank you to Daniel, Euan and the team at Tough Floors for transforming our ugly tiled bathroom floors into beautiful floors that everybody goes gaga over when they see them. Tough Floors provided a cost-effective solution... which saved us about $20,000 during our recent renovations and with some other clever design elements enabled us to create an updated and cohesive look with the rest of the house. Daniel was amazing in managing the process and despite the weather and other circumstances being against him at times, he was so professional and went the extra mile to ensure we were happy with the end product. We love the floors and they are so easy to clean.read more
pete
pete
02:45 01 Jun 19
Ron Hennessy
Ron Hennessy
00:04 18 Jan 19
Very happy with our new floor by tough Floors! Great job by Daniel, Val & Corey grinding and polishing concrete, filling, polishing flake and pouring epoxy as well as moving work bench! Euan did a great job quoting... around colours and explaining the process along with product. Highly recommend!read more
Chris Starr
Chris Starr
04:04 30 Nov 18
The garage floor here is complete and is looking amazing… the guys at Tough Floors have done an impeccable job… super friendly and helpful as well… they all deserve a pat on the back…!
Claire Kamber
Claire Kamber
02:41 02 Nov 18
Guys who take real pride in what they do. Exceptional service in every respect...And a garage floor that looks too good to drive on!! Highly recommend. You will not regret using this company for your job.
Ty Curtis
Ty Curtis
21:24 29 Oct 18
Euan and the Tough Floors team are some of the most professional people our company has ever worked with. We had a disaster with the previous contractor who did not know how to correctly lay an epoxy floor. It was... seriously a mess, and extremely disheartening after spending all that money. After biting the bullet and realising that we needed to start again, I called Tough Floors. Without a doubt the best decision we could have made. Euan was patient, understanding, considerate and most of all willing to do what it took to ensure we were happy. If you need this type of work done, you would be silly to use anyone else. Tough Floors execute to an extremely high standard at a very affordable price point.read more
Gemma Manock
Gemma Manock
23:09 12 Aug 18
Our garage looks amazing. Service is 5 star. Very happy with the finished product and the boys at Tough Floors are the best at what they do.
Carolyn Maroney
Carolyn Maroney
07:11 11 Aug 18
So pleased with the transformation of our patio. Looks amazing! Such professional service from Euan and the team at Tough Floors.
Angela Kendall
Angela Kendall
00:07 19 Jul 18
Euan and Corey are beyond amazing! So professional, excellent price and really care about what they do. We wouldn't use anybody else for our floor and bench top coverings.
vicki ford
vicki ford
04:03 02 Jul 18
Thank you so much Euan, Corey and Dan for the wonderful job on my back patio. The finish was quite new to me and I was unsure at the beginning that it was what I wanted - there were tiles laid previously. But Euan took the... time to go through the options and reassure me and I am thrilled with the outcome. Couldn't be better. Very quick and a minimum of mess. Thank you again.read more
Steph Sexton
Steph Sexton
22:44 20 Jun 18
Great work! Euan and his team were friendly, highly professional and did a great job on our entranceway . Thanks guys!
Peter Stanley
Peter Stanley
21:22 26 Apr 18
Team Tough Floors have been an absolute pleasure to work with ,they have given us an awesome new floor at our new shop . The right advise and take pride in there workmanship Thanks
lorraine smith
lorraine smith
05:42 14 Apr 18
Absolutely stoked with our garage floor. The lads were really easy going and cleaned up after they were finished. Thank you Tough Floors. Highly recommended this company and their product.
Michelle Miller
Michelle Miller
23:09 13 Feb 18
Tough Floors provided a great service. They are friendly, reliable, efficient and most importantly provided a great product. The entire veranda area at our childcare centre now looks amazing. Thanks so much.
John and Geri
John and Geri
06:19 11 Feb 18
We contacted other epoxy flooring places but Euan was the only one to contact and come and quote. And we are so glad he did. Euan and his team were responsive, understood our rather different needs and delivered an... outstanding product. Corey and Lincoln kept me up to date on the progress during the day and responded to my questions and concerns. We can't wait to roll the table tennis table out there and get some games happening.read more
Jamahl Sim-Brooking
Jamahl Sim-Brooking
01:55 23 Jan 18
Friendly, reliable, smart & clean operators. Couldn't recommend the team @ Tough Floors more highly. It only takes a quick look at Tough Floors other reviews to see how good they are
David Faulkner
David Faulkner
02:28 11 Jan 18
Thanks to Euan and the Team from Tough Floors for transforming our Patio area. The guys worked late on a Friday evening and again on Saturday to complete the job beyond our expectations. Everyone who visits comments on how... good our epoxy/flake flooring looks. Couldn't recommended Tough Floors enough! 🙂read more
Rob F
Rob F
07:40 01 Dec 17
Euan was great to deal with, very professional with vast knowledge of his product.We originally tried to do our garage floor ourselves but that product failed us. We contacted Euan who gave us the best advice.We booked... Euan who came out promptly and in no time we had a beautifully textured garage floor from ToughFloors, which is vastly better than what we ever could’ve achieved with the do it yourself product.Euan is always on time gives detailed and informative guidance for the process We would definitely recommend ToughFloors to others.read more
Paul Stovell
Paul Stovell
09:52 17 Nov 17
Euan from Tough Floors did a brilliant job, not just from a floor/product point of view, but as a company to work with. We booked the floor in and when the day came they messaged me the day before to confirm they'd be... coming. On the day they were running slightly late but messaged me again to let me know. They are very polite, friendly, approachable, don't laugh at you if you don't know much about the products. They let me know what to expect, did the work, and came back when they said they would to do the final coats. The floor came up perfectly, and the bill at the end was exactly what they said it would be at the start. We've spent two years rennovating and this is the first time any company we've used has done all of those things - communicated well, set and met expectations, did a very high quality job, were polite, and didn't add unexpected charges at the end. All companies should aspire to this combination of service, professionalism and quality. Very well done.read more
Tiarna Elliott
Tiarna Elliott
04:44 20 Jun 17
These guys are amazing! Got in touch with them last week for a quote and the floor is already finished and looking amazing! Couldn't believe the transformation. Couldn't be happier with the outcome! Very affordable also. An... easy and well deserving, 5 stars 😄read more
Cuong Chau
Cuong Chau
01:07 27 Aug 12
I did a lot of research on maxtrax and sand track alternatives in general because I couldn't justify the huge prices. I found these tough tracks to have all the features i was looking for at a reasonable price and they... worked as described. I've tested it out on my patrol on a muddy hill where the fron/left rear/right wheels just didn't have any traction, once the tyres bit into the tracks, just felt like any other solid surface. As for quality, the tracks got my mates lux out of the same bog climb and just watching the plastic flex around was pretty cool, very happy with them. Cleaning tips, let the mud dry and give them a few taps, a high pressure washer would be nice thoughread more
David Drewery
David Drewery
00:45 27 Aug 12
I checked out the Tough Toys website and they've got lots of great 4wd accessories. Their prices are some of the cheapest I've seen.
Kosh Naranek
Kosh Naranek
00:36 27 Aug 12
Excellent responses on queries and had exactly what I wanted, being cheaper than others I looked at was gravy, A+
Steven McNaught
Steven McNaught
05:24 01 Mar 12
Next Reviews

Rose-Ann MacKenzie
Rose-Ann MacKenzie
21:35 29 Jun 20
I Highly recommend Tough Floors.They take pride with their work.They faced a few problems with my concrete , being over 25 years since put down,it had alot of little holes.They apologized for the delay as they had to do... extra work preparing the floor for the final finish.I was very impressed with their Customer Service👍 I would receive a phone call telling me what time to expect them apon arrival and ring again to say they were finished for the day. Very impressed with their Customer Service.I have had Family/Friends look at my patio- very impressed. 10 out of 10 from me.Thankyou😊Very Happy Customer. With your Customer Service and work you do, you will do well👌read more
Jessica O'Sullivan
Jessica O'Sullivan
09:54 27 Mar 20
So happy with our new floor! It was a tough job given the various concrete that had been laid over time. Euan and the team were great! They did everything to ensure that it was a great finish. Communication was fantastic!... Best we have had from any tradie! Thank you!!!! Would highly recommend!read more
Lynda Du Vallier
Lynda Du Vallier
06:18 29 Aug 19
Tough Floors were fabulous! A great company with a fabulous product and awesome service! The guys definitely went out of their way to ensure we got what we asked for 🙂 thanks guys 🙂 5 out of 5.
Claire Kamber
Claire Kamber
02:35 02 Nov 18
Can only agree with all the other reviews. Professional service, exceptional crew on the job, outstanding results. These guys take genuine pride in what they do. If I could, I'd leave them a 10 out of 10.
Stefan Burroughs
Stefan Burroughs
06:54 14 Oct 18
Just finished my garage floor, it looks amazing. Could not recommend them enough, absolute professionals who take pride in their work.
Steve Dyer
Steve Dyer
11:23 18 May 18
These lads were unreal! What a great finished product and a team of absolute professionals!!!!
Lorraine Smith
Lorraine Smith
05:47 14 Apr 18
Absolutely stoked with our garage floor. Thank you so much, if you want an epoxy floor then don't go past Tough Floors, cant recommend them highly enough.
Sally Brigg
Sally Brigg
08:18 26 Feb 18
Brilliant job.. My garage floor has transformed my house.. Best home improvement I could have done, thanks boys!!
Tiarna Elliott
Tiarna Elliott
02:05 20 Jun 17
Next Reviews

Request a Quote

  • *We typically reply to email enquiries within 24 hours. Please check your spam/junk folders if nothing is received and if we do not hear from you, we will follow up to ensure our email was received.