What you’re really choosing when contracting an epoxy applicator (part 2)


Epoxy flooring requires technical expertise and on-the-job experience. In Part 1 of this two-part series, we looked at three crucial factors determined by the epoxy applicator you choose. If you haven’t read that article, we suggest doing so now.

In Part 2, we’ll look at four more things that you’re really choosing when contracting an epoxy applicator. Let’s get started.

1. Product supplier

Applicators and suppliers tend to have good relationships, that is until something goes wrong, then all-out warfare can break loose.

It’s worth noting that there are two types of suppliers:

  1. The reseller: these companies buy from a manufacturer, add their label and marketing, and then on-sell to the applicator. Some have extensive knowledge of what the product contains and its capabilities. Others don’t. Some are imported from countries like Germany and the US. Keep an eye out for imported epoxy, as Australia has a unique climate and significant variation. A product might be appropriate for a property in Melbourne but unsuitable for use in North Queensland.
  2. The manufacturer: these companies have their own facility and in-house chemist, which means they have intimate knowledge of their products and can advise appropriately. They know their TDS (technical data sheets) inside out.

What a supplier is willing to warrant is also critical, especially if the warranty comes to fruition. It’s the applicator’s responsibility to know what’s covered and what’s not. This information needs to be relayed to the client, too.

2. Record keeping

Record keeping is essential, as it helps track how processes were undertaken and the outcomes. Let’s say a floor has blistered. The applicator might think it’s a defective product – but they could be wrong. The records tell a clearer story.

If, for example, the applicator misunderstood the TDS and used an unsuitable product for the temperature and humidity, they could be to blame – not the manufacturer.

Applicators should record batch code numbers (in case of a defective batch – it happens!), quantiles, and climatic conditions and take progress photos.

3. Slip resistance

Slip resistance is always a hot topic, particularly when someone has a mishap or fall.

You can purchase slip tests, a step that may be required in a commercial setting where a floor needs a rating. In other areas, as much as this term is a cop-out, a degree of common sense is required, and the floor slip resistance requirements become an assessment of what is fit for purpose.

In a domestic setting, the floor needs to be safe and easily cleaned. Epoxies and topcoats vary in their hardness levels, so with some, very little slip resistance is required for it to be deemed safe compared to commercial-grade products that set hard. These are extremely unforgiving when wet, and therefore require a higher level of slip resistance.

4. Life expectancy


Your applicator should be able to guide you on the anticipated life expectancy of your epoxy flooring.

We recently visited a garage floor that had been laid eight years earlier, and it looked immaculate. We asked how the owner cared for their floor, and their answer was simple: “I vacuum and mop the epoxy floor every fortnight.”

Request a fast and accurate quote

As you’ll see, epoxy flooring is a craft, like any other trade. Get in touch with the friendly team at Tough Floors for a personalised recommendation and fast and accurate quote.

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About Euan Bennett

A self-confessed epoxy flooring nerd and dog lover, my great team and I just love transforming an ordinary floor into a thing of beauty with a carefully applied epoxy finish.